Troubleshooting
EV Charging Troubleshooting
Slow charging, breaker trips, charger offline states, car-not-charging problems, and nuisance trips.
EV charger keeps tripping the breaker
How to think about breaker trips, GFCI nuisance trips, overheating outlets, and charger settings without guessing.
TroubleshootingHome EV charger offline or app not connecting
Fix the difference between a charger that cannot charge and a smart charger whose app or Wi-Fi is just offline.
TroubleshootingEV not charging at home
A practical triage path when the car is plugged in at home but charging does not start or stops unexpectedly.
TroubleshootingEV charger GFCI breaker trips
Why plug-in Level 2 chargers can trip GFCI breakers, how EVSE ground-fault protection interacts with code, and when to call an electrician.
How to use this section
Start with the constraint: home electrical capacity, parking location, vehicle connector, daily mileage, or the symptom you are seeing. Reliable charging comes from matching the charger to the house, not just buying the highest-output box.
In this guide
- Separate safety symptoms from convenience symptoms
- Document before changing settings
Separate safety symptoms from convenience symptoms
A breaker trip, hot outlet, melted plug, water intrusion, or repeated fault code deserves a safety-first stop. App offline messages, Wi-Fi drops, and confusing charge schedules can usually be diagnosed without assuming the circuit is unsafe.
Document before changing settings
- When the problem happens.
- Breaker, charger, and vehicle messages.
- Weather and appliance use at the time.
- Current charger amperage setting.
- Whether a different vehicle or charger behaves differently.